Billing Terms and Conditions
This Billing Terms & Conditions policy explains how payments are processed when you make a purchase from Casa Norex. By placing an order on our website, you agree to the billing terms outlined below.
1. Accepted Payment Methods
To provide a secure and convenient checkout experience, Casa Norex accepts the following payment methods:
Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay
Digital Wallets & Express Checkout: Apple Pay, Google Pay, PayPal, Shop Pay
Additional payment options may be offered at checkout depending on your device, location, or payment provider availability.
All payments are processed in United States Dollars (USD).
2. Payment Authorization & Order Processing
Payment must be successfully authorized at the time an order is placed.
Orders will only be processed and prepared for shipment after payment confirmation has been received. If a payment transaction is declined, canceled, or fails authorization, the order will not be processed.
Casa Norex reserves the right to cancel or refuse any order at its discretion, including orders flagged by payment providers for verification or security concerns.
3. Pricing & Currency
All product prices displayed on the Casa Norex website are listed in United States Dollars (USD).
Prices may change without prior notice due to market conditions, supplier pricing adjustments, or promotional updates.
4. Secure Payment Processing
Protecting customer information is a priority at Casa Norex.
All payment transactions are processed using secure, encrypted payment gateways and SSL (Secure Socket Layer) technology to safeguard personal and financial data.
Casa Norex does not store or have direct access to full credit card information, as all sensitive payment data is handled by certified third-party payment processors.
5. Refunds & Billing Adjustments
Refunds, returns, or exchanges are handled according to our Return & Refund Policy.
Refunds are typically issued to the original payment method used during checkout. Processing times may vary depending on your bank or payment provider.
If you notice any billing discrepancy or unauthorized charge related to your order, please contact our support team at info@casanorex.com before initiating a chargeback so we can investigate and resolve the issue promptly.
6. Fraud Prevention & Order Verification
To protect our customers and our business from fraudulent activity, Casa Norex may review certain transactions for verification.
We reserve the right to:
- Cancel or place orders on hold if suspicious activity is detected
- Request additional identity verification for high-value orders
- Refuse transactions that appear fraudulent or unauthorized
Orders that fail verification may be canceled and refunded.
7. Contact Information
Store Name: Casa Norex
Address: 811 S Central Expy Ste 300C, Richardson, TX 75080, USA
Email: info@casanorex.com
Phone: +1 (214)-217-6896
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (CST)
We aim to respond to all inquiries within 1–2 business days.