Terms of service
OVERVIEW
This website is operated by Casa Norex. Throughout the site, the terms “we,” “us,” and “our” refer to Casa Norex. Casa Norex provides this website, including all information, tools, and services available through this platform, subject to your acceptance of the terms, conditions, policies, and notices outlined below.
By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”), along with any additional policies referenced herein. These Terms apply to all users, including visitors, customers, vendors, merchants, and content contributors.
Please review these Terms carefully before using our website. If you do not agree to all conditions, you may not access our services. Your continued use of the website constitutes acceptance of these Terms.
We reserve the right to modify these Terms at any time by posting updates on this page. It is your responsibility to review them periodically. Continued use after changes are posted signifies acceptance.
Our online store is hosted through Shopify Inc., which provides the e-commerce platform enabling us to offer our products and services.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are at least the legal age of majority in your place of residence, or that you have permission to allow minors under your supervision to use this site.
You agree not to use our products or services for unlawful purposes or in violation of applicable laws.
You must not transmit malicious code, viruses, or any harmful software.
Violation of these Terms may result in immediate suspension or termination of access.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to any individual at our discretion.
Your content, excluding payment information, may be transmitted over various networks. Payment data is encrypted during transfer.
You may not reproduce, resell, copy, or exploit any part of the Service without our written authorization.
Section headings are provided for convenience and do not affect interpretation.
SECTION 3 – INFORMATION ACCURACY
We strive to provide accurate and current information but do not guarantee completeness or timeliness.
All content is provided for general informational purposes only and should not be relied upon as the sole basis for decisions.
We may update or modify website content at any time without obligation to notify users.
SECTION 4 – SERVICE AND PRICING MODIFICATIONS
Product pricing and availability are subject to change without notice.
We may modify, suspend, or discontinue any part of the Service at any time.
Casa Norex shall not be liable for any resulting inconvenience or loss.
SECTION 5 – PRODUCTS AND SERVICES
Our home décor products, including lighting, bathroom fixtures, kitchen fixtures, and decorative accessories, may be available exclusively online and in limited quantities.
All products are subject to our Return Policy.
We attempt to display product images and finishes accurately; however, variations may occur due to screen settings.
We reserve the right to limit sales by person, region, or jurisdiction.
We do not guarantee that products will meet individual expectations or specific installation requirements.
Customers are responsible for ensuring product compatibility with existing electrical, plumbing, and structural systems.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
Restrictions may apply to orders placed under the same account, payment method, or address.
You agree to provide accurate and updated billing and contact information.
For return-related matters, please consult our Return & Refund Policy.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools without monitoring or control.
Such tools are provided “as is” without warranties.
Use of these tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to external websites.
We are not responsible for third-party content, accuracy, or transactions.
Please review external policies before engaging with third-party providers.
SECTION 9 – USER SUBMISSIONS AND FEEDBACK
Any comments, feedback, or suggestions you submit may be used by Casa Norex without restriction.
We are not obligated to compensate or maintain confidentiality regarding submissions.
We reserve the right to remove inappropriate or unlawful content.
Users are solely responsible for submitted content.
SECTION 10 – PERSONAL INFORMATION
Personal information submitted through our website is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct errors related to pricing, descriptions, promotions, availability, and shipping.
Orders may be canceled if inaccurate information is identified.
SECTION 12 – PROHIBITED ACTIVITIES
You are prohibited from using this website to:
- Engage in unlawful activities
- Violate intellectual property rights
- Submit misleading information
- Transmit malicious software
- Collect personal data without consent
- Interfere with website security
Violations may result in termination of access.
SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted, error-free service.
All products and services are provided “as is” and “as available.”
Casa Norex is not liable for indirect, incidental, or consequential damages arising from website use, product installation, or misuse.
We are not responsible for labor, installation, or contractor-related expenses.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Casa Norex, its affiliates, officers, employees, and partners from any claims arising from your violation of these Terms or misuse of our products.
SECTION 15 – SEVERABILITY
If any provision is found unenforceable, remaining provisions shall remain valid.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either party.
We may suspend or terminate access without notice if violations occur.
Outstanding obligations will survive termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with related policies, constitute the complete agreement between you and Casa Norex.
They supersede all prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the United States.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at our discretion.
Changes become effective upon posting.
Continued use constitutes acceptance.
CONTACT INFORMATION
Store Name: Casa Norex
Address: 811 S Central Expy Ste 300C, Richardson, TX 75080, USA
Email: info@casanorex.com
Phone: +1 (214)-217-6896
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (CST)
We aim to respond to all inquiries within 1–2 business days.